Riverport Medical Practice currently operates a telephone triage system. If you have requested an appointment at any of our surgeries, a clinician will call you back on the same day. Face to face appointments are offered at the clinician's discretion.
Appointments can be requested:
- over the telephone by calling any site
- via Doctorlink online or app
- or online using the SystmOnline website
You will be asked to give an indication of the problem to enable our receptionists to book you with the correct health care professional.
SystmOnline - if you are not registered for SystmOnline appointments or prescriptions please contact our Reception Team.
Doctorlink - you may register online for a Doctorlink account.
If at any time you should like there to be a chaperone present, please notify a member of our team. Prior notice, in the event of a planned procedure, would be helpful to minimise any potential delay.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the appointment to someone else.
All patients are now registered with the Practice and not individual Doctors, so you are free to consult with any of the General Practitioners.